Refund policy

RETURN & REFUND POLICY – DZ STYLE CO.

At DZ Style Co., all items are shipped directly from our trusted suppliers. We maintain a fair and transparent return policy to ensure a positive shopping experience.

Returns

We accept returns within 7 days of delivery under the following conditions:

  • Item must be unused, unworn, and unwashed
  • Original tags must be attached
  • Item must be returned in original packaging
  • Proof of purchase is required

Non-Returnable Items (Final Sale)

  • Bodysuits
  • Lingerie & Intimates
  • Swimwear
  • Clearance or Final Sale items

Exchanges

We do not offer exchanges at this time.
If you need a different size or item, please place a new order.

Returns Not Accepted For

  • Incorrect size selection
  • Change of mind
  • Color preference
  • Shipping delays
  • Incorrect address provided by the customer

Damaged, Defective, or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days at:
πŸ“§ info@dzstyleco.com

Include your order number and clear photos. Once verified, we will provide a replacement or full refund.

Return Shipping

  • Customers are responsible for return shipping costs
  • Original shipping fees are non-refundable
  • We recommend using a trackable shipping method

Refunds

Approved refunds will be processed within 5–10 business days to the original payment method.

Order Cancellations

Orders can only be canceled within 2 hours of purchase.