Refund policy
RETURN & REFUND POLICY β DZ STYLE CO.
At DZ Style Co., all items are shipped directly from our trusted suppliers. We maintain a fair and transparent return policy to ensure a positive shopping experience.
Returns
We accept returns within 7 days of delivery under the following conditions:
- Item must be unused, unworn, and unwashed
- Original tags must be attached
- Item must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items (Final Sale)
- Bodysuits
- Lingerie & Intimates
- Swimwear
- Clearance or Final Sale items
Exchanges
We do not offer exchanges at this time.
If you need a different size or item, please place a new order.
Returns Not Accepted For
- Incorrect size selection
- Change of mind
- Color preference
- Shipping delays
- Incorrect address provided by the customer
Damaged, Defective, or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days at:
π§ info@dzstyleco.com
Include your order number and clear photos. Once verified, we will provide a replacement or full refund.
Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a trackable shipping method
Refunds
Approved refunds will be processed within 5β10 business days to the original payment method.
Order Cancellations
Orders can only be canceled within 2 hours of purchase.